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Overview

The Knot chat interface is your AI-powered assistant for building and customizing your e-commerce store. You can interact with it using natural language to make changes, ask questions, and manage your store.

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Chat Modes

Knot offers two distinct modes for different types of interactions:

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Chat Mode

In Chat Mode, the AI acts as your knowledge assistant:
  • Ask questions about your store’s structure and functionality
  • Request explanations of concepts and features
  • Get examples and best practices
  • No changes are made to your store code

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Action Mode

In Action Mode, the AI actively modifies your store:
  • Make design changes (colors, layouts, typography)
  • Add or remove components and features
  • Update content and product displays
  • Implement custom functionality
  • All changes are applied to your store in real-time

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Reverting Changes

Made a change you don’t like? No problem! Knot makes it easy to undo AI modifications:

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How to Revert

On any AI response that made changes to your store, you’ll see a Revert this change button. Clicking this button will:
  • Undo all changes made by that specific AI response
  • Restore your store to its previous state
  • Keep your chat history intact for reference
Important: Reverting an older message will also revert all subsequent changes. For example, if you revert message #3, messages #4 and #5 will also be reverted.

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Best Practices

Pro Tips for Using the Chat Interface:
  • Be specific in your requests for better results
  • Use Action Mode only when you’re ready to make changes
  • Preview changes in the visual editor before publishing
  • Keep important changes in separate messages for easier reversion